Showing posts with label ECN EMC_Community_Network Support _Forums publicly-visible. Show all posts
Showing posts with label ECN EMC_Community_Network Support _Forums publicly-visible. Show all posts

Friday, 15 April 2011

Opening up, Why I'm loving my job in the here and now

This week saw me posting an announcement in the EMC Support Forums that I never thought would happen.
In summary the EMC Support Forums will very soon be opening up for public read-only access and search from Google, Bing, Yahoo, etc.

This is really exciting news for me as a community member of the EMC Support Forums and an employee of EMC.

It's a big step for EMC's Support organization, and I firmly believe it's a big jewel in EMC's Support arsenal.
It's great for the Community too, because it makes an awesome Support Community publicly visible and is bound to garner a lot more members. We know that registrations in ECN  approximately trebled when the Support Forums migrated there from Powerlink back in 2009.  I firmly believe the number of new registrants will be a lot more than that once we go public.

I'm really excited about this development and no doubt I'll be posting more about it in the coming weeks.  It's been a long slog to get to this point, but I see the light at the end of the tunnel. It's going to be a great and busy next few weeks. Good times! :)